Wick-edly Sent

Sunday, May 27, 2007

Links, Links, Wick-edly Sent Needs Your Links

It's amazing how many people come in our store who've never been in saying that a friend sent them. We are finding that customer referrals are our strongest advertising. If you've been in our store and have referred someone, thank you! There are many ways to link to people, this is one way, and linking is another.



If you like our site, why not bookmark our site under your favorites? We now have a favicon so our site is easily recognized by the red firefly and the letters "W" and "S" in the address bar, near the URL. Adding us to your favorites is a quick way to reach our site.



And finally, posting a link to our site from your website or blog is the best way to help us. Help us improve our customer base and listings with more links to our site. You can use the text Wick-edly Sent Scented Candles as the link text, just make sure it points to our correct url: http://www.escentedcandle.com. We really would appreciate a link to our site, the more links the more popular our site becomes. Of course, only have a link to our site if you feel it is useful and informative. If you have any questions about linking just call me at 585-394-5260, or toll free at 1-888-467-WICK. Thanks for your time, Don Stevens.

Making the Customer Happy

Today we had a customer roll in here asking for our Cedarwood and Lemongrass essential oil shampoo. She is a regular and explained how needs to wash her hair with that shampoo because it really really works! We didn't have it on the shelf, but we did have the ingredients and the essential oils. I jotted her number down and a few hours later called her. Before the day was through she came back and took her shampoo home. She couldn't believe the customer service and how we can go that extra mile. Although she is a regular and a happy customer, there are so many other customers out there who haven't experienced our superior service. It's fair to note that the same day someone came in for LILAC perfume and we were out. We will be making more next week, and she is happy that we will be making more. Instead of just saying we are out, or sorry tough luck, we will try to do our best and keep everything in stock, and contact you when it's available. But please remember, the same wonderful scents in candles and/or soap is probably someone else's too.